Pricing for locksmiths
Keys pricing for locksmiths
Joining Keys is free and there is no monthly subscription. Keys earns a fee only on jobs that customers pay for through Keys.
What Keys charges
- Joining Keys
- Free. No monthly or subscription fee.
- Jobs paid through Keys
- A 5% Keys fee on each job. The card processing fee is paid out of that 5%, so there is no separate card fee on the job. 5% is the standard rate; a business that agreed a different rate with Keys pays that rate.
- Invoices to your own customers
- No Keys fee. A card payment on an invoice is charged on your own Stripe account, so Stripe's processing fee applies; the Invoices page shows the rate. Cash payments have no fee.
- Smart CRM phone numbers
- Your first number is free. Each additional number is billed monthly, and the portal shows the price before you buy. About Smart CRM
- Inventory and the other tools in your account
- No separate subscription. About inventory
A $200 job, worked through
- The customer pays through Keys
- $200.00
- Keys fee (5%), card processing included
- $10.00
- Your business's share
- $190.00, paid out through Stripe
The same $200 billed on an invoice you send your own customer carries no Keys fee; Stripe's processing fee for a card payment comes out of your Stripe account.
Which one applies
The fee follows how the customer pays, not how they found you. A job booked in the Keys app, through ChatGPT, or by phone or text on your Smart CRM number is a Keys job, and when the customer pays for it through Keys the Keys fee applies. An invoice you send from the portal is your own billing, and Keys takes nothing from it.
Payouts go to your connected Stripe account. When funds become available depends on Stripe's processing of each payment; spend them with the Keys Visa® Spend Card. About the Spend Card
Get started free
Register your business and upload your verification documents; a Keys administrator reviews them and approves your business. What Keys checks. The Keys app is free on iPhone and Android.
Frequently asked questions
Is there a monthly fee to use Keys?
No. Joining Keys is free and there is no subscription. Keys earns its fee on jobs that customers pay for through Keys.
What is the Keys fee on a job?
5% of each job paid through Keys. The card processing fee is paid out of that 5%, so there is no separate card fee on the job. The other 95% is your business's share, paid out through Stripe.
Do invoices cost anything?
Invoices you send your own customers through Keys carry no Keys fee. A card payment on an invoice is charged on your own Stripe account, so Stripe's processing fee applies; the Invoices page shows the rate. Cash payments have no fee.
Is a booking on my own Smart CRM number a Keys job?
Yes. A booking made by phone or text on your Smart CRM number becomes a Keys service request, so when that customer pays through Keys it is a job paid through Keys and the 5% Keys fee applies.
What does Smart CRM cost?
Your first Smart CRM phone number is free. Each additional number is billed monthly from the day you buy it, and the portal shows the price before you buy. If a renewal payment fails and is not recovered, the number is suspended and released after 30 days.
What do I need before I can send invoices?
A payout account: your connected Stripe account or a Keys Financial account. Until one is set up, the Invoices menu item stays locked.
